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Grivety Global

IP-PBX & EPABX Solutions

Your business communication system needs to be dependable, intelligent, and future-ready. Our IP-PBX & EPABX Solutions deliver a powerful telephony backbone that centralizes all internal and external communication while enabling seamless connectivity across departments, branches, and remote teams.

What is IP-PBX & EPABX Solutions?

Our IP-PBX & EPABX Solutions are designed to support organizations that require a reliable and secure communication infrastructure with high availability and intelligent routing features.

Through VoIP, SIP, analog, and hybrid telephony support, the system connects:

  • Office extensions

  • Remote users

  • Branch locations

  • Customer service teams

  • External incoming/outgoing lines

With centralized control, automated routing, and flexible deployment, your business gets an efficient communication flow that reduces dependency on legacy systems while ensuring smooth day-to-day operations.

Key Features of IP-PBX & EPABX Solutions

Advanced, Reliable, and Scalable Voice Infrastructure for Modern Enterprises

 

01

Hybrid Telephony Support

Analog, digital, and IP-based communication under one system.

02

Advanced Call Routing & IVR

Auto-attendant, call queues, multi-level IVRs, skill-based routing.

03

Extension Mobility

Users can access their extension from any desk, device, or remote location.

04

Centralized Management Console

Configure users, call flows, logs, and policies with ease.

05

High Availability Architecture

Failover systems and backup options for zero downtime.

06

Call Recording & Analytics

Detailed insights into call performance and user behavior.

07

Multi-Branch Connectivity

Secure inter-office voice communication over IP/VPN networks.

08

Voicemail-to-Email

Secure inter-office voice communication over IP/VPN networks.

Why Businesses Need IP-PBX & EPABX Solutions?

Organizations upgrade to IP-PBX/EPABX for:

  • Consistent and reliable communication across departments

  • Reduced operational and telecom costs

  • Smart call routing for customer support and sales

  • Centralized management across multiple branches

  • Support for both legacy analog phones and modern IP devices

  • Scalability without heavy hardware investments

  • Integration with CRMs, helpdesks, and collaboration tools

  • Improved employee productivity through unified communication features

Industries we protect

Our telephony solutions are trusted across:

Enterprises & Corporates

Each deployment is customized to meet your organizational size, call volume, and operational model.

Call Centers & BPOs

Each deployment is customized to meet your organizational size, call volume, and operational model.

Healthcare & Hospitals

Each deployment is customized to meet your organizational size, call volume, and operational model.

Banks & Financial Institutions

Each deployment is customized to meet your organizational size, call volume, and operational model.

Hospitality & Retail Chains

Each deployment is customized to meet your organizational size, call volume, and operational model.

Government & Public Sector

Each deployment is customized to meet your organizational size, call volume, and operational model.

Frequently Asked Questions

What is the difference between PBX, IP-PBX, and EPABX?
  • EPABX: Traditional analog/digital switching system.

  • PBX: Private branch exchange for internal/external calls.

  • IP-PBX: Modern PBX using internet protocol for enhanced features.

Yes. Our hybrid systems support your current analog phones and also accommodate IP extensions.

 

Absolutely. Our IP-based system enables secure inter-branch calling using your network.

 

Yes. Users can access their extensions via mobile or softphone applications.